I obtained a 12 yr previous Audi A4 with 60k miles 4 months in the past. The vehicle has produced an ABS fault. I have tried to get a refund beneath the act(reject the vehicle) pursuing 1 unsuccessful attempt at restore with the garage.
After i agreed for them to do the extortionate amount of work I was informed which i might have my car back again in a few times………3 times afterwards I picked up my auto, after phoning them All over again to determine what was taking place!
Gained a phone phone from Halfords head Business two or three weeks in the past to mention that as I had experienced my tyres fitted with them they might do my an MOT at 50 % price tag delivered I booked that working day with them.
I then, stupidly, booked my motor vehicle in for an MOT Together with the very same department in September. On on the lookout around my automobile in advance of it went in I noticed that my motor pan was lacking plus the sump was leaking…….all get the job done that was completed in May.
If your issue took place (or is probably going to obtain occurred) as a result of problems or don through your possession, you won’t have the capacity to reject it below The buyer Rights Act. All over again, it could be that you could have the problem fastened below warranty if applicable.
After i took the car within the supervisor, himself a mechanic checked out my motor vehicle and questioned if it had locking wheel nuts. I Actually didn’t know (my prior car did). I explained to him I didn’t Assume In order nobody has at any time questioned me to the locking wheel nut key. Also that they are already the only mechanics to touch the car in 3yr so if it's got The main element might be where by they left it. About 4hrs later on I obtained a contact from another mechanic asking where by my locking wheel nut vital was. I recurring the above answer to him and explained to him his supervisor questioned me if it experienced locking wheel nuts.
Bad customer care, won't be returning to them and am now going to ring up and complain regarding the twenty mile spherical journey.
Took my van for MOT was explained to it needed new calipers which they did, but as I had been leaving to pick it up they rang me to say that they had moved it and the cam belt experienced damaged which resulted within the motor seizing and also the van was a create off. Could i point out they had previously serviced the van rather than described the cam belt.
Should you be claiming which the automobile is not of satisfactory quality in comparison with other similar A180d SE automobile models, maybe you have a case to reject the vehicle underneath The customer Rights Act. Nonetheless, you'll need evidence the car is defective if you want to pursue this motion.
i questioned the MOT man to examine them and when he did he said these brakes are risky since they are fitted Completely wrong and are wearing uneven on 1 side.
Hi Aimee. The vendor has the correct to inspect the car or truck for themselves prior to accepting your rejection, but Except they have got offered you a replica of their returns plan, it’s nearly them to collect it.
Booked vehicle in for MOT. Nothing obvious to be Improper, but failed on ability steering pump. They gave us a quote of £270! and they wern’t ready to get the component till the next day, so we chose to simply call distinctive mechanics to get a next quotation. We obtained 1 quote for £30! So we called Halfords up on the same working day to state, we're getting the vehicle back again as we have found an individual that will do it for significantly less. They reported they had currently set the portion in (even tho, they said it would not be until finally; tomorrow). We asked them to get rid of the section and put the aged a person again in, Nevertheless they stated that that will make The brand new part a employed aspect and that we experienced to pay for them. In any case, we wound up supplying our card facts more than the cell phone, we had no reciept. We picked the vehicle up afterward get more info that day plus they billed us excess on new wind wipers which was unanticipated rather than wanted For an additional £20! We complained to them, and we asked for paper do the job for the portion they usually reported which they maintain that information and facts, so there was no evidence of the section being up to we experienced paid out.
He advised me that the type of alloys on it HAD to own a minimum of one locking wheel nut but just from standing investigating my car he could see that it has 5 in Each and every wheel. I'd to attend till the discount MOT longfield following day for getting my motor vehicle and was explained to the MOT & Company were completed and perform performed to move it nevertheless the brakes experienced not been checked (I assumed the brakes gad to be checked). I compensated 50% of my whole months wages being a nurse for the things they did And that i sense very well and definitely ripped off!!
I took my bike to Halfords to get a support Look at and shortly as took the bike away from Halfords they carry my seat up substantial so I couldn’t contact the check here pedals so fell on pavement and it left me with a few bruises so I would never propose just take there for support examining.